Billing reconciliation
Find the gap between delivery and billing.
2026
Development recorded in the project repository. Earlier work may predate this history; this is not a confirmed launch date.AI & integrations
The problem
A healthcare organisation can deliver a service in one operational system and bill it in another, leaving no single place to confirm that every eligible service reached the financial workflow exactly once. That gap creates both missed revenue risk and time-consuming manual comparison.
The complete reconciliation has to connect people, dates, procedures and statuses, distinguish a true match from an unresolved mapping and give staff a defensible review path instead of treating every difference as missing billing.
The solution
The project develops an operational reconciliation platform that brings service and billing records into a shared comparison model, maintains the cross-system mappings and turns differences into organised work for finance or operations staff.
Normalisation and matching rules separate confident reconciliation from missing, ambiguous or incomplete records. Connector and workflow work remains in research and development; no recovered-revenue claim is made before the operational integration is complete.
The decisions behind it
- Matching is a domain problem
- A shared name or date alone does not identify the same service. The comparison needs explicit identifiers and service-level matching rules.
- Uncertainty needs a review path
- An unmatched record may mean missing billing, missing source data or an incomplete crosswalk. Those cases should not collapse into one confident answer.
- Cross-system record mapping
- Reconciliation workflow design
- Exception review planning