Terms of use
& business service.
Effective 19 September 2026. Please read the scope statement below before relying on these terms.
Sections 1–4 apply when anyone uses this website. Sections 5–20 are Business Service Terms and apply to a project only when a proposal, order form, statement of work or other agreement expressly incorporates them, or when the client otherwise accepts them. They do not silently replace an existing signed agreement.
1. Website use
You may use this website for lawful business information and to contact Turn Byte. You must not disrupt the site, attempt unauthorised access, introduce malicious code, scrape it in a manner that impairs service, misrepresent affiliation with Turn Byte, or use its content to violate another person’s rights.
2. Website information
Portfolio descriptions, screenshots, articles, estimates and examples are provided for general information. They are not a promise that the same result, compatibility, return on investment, search ranking or commercial outcome will apply to another project. Project scope and commitments exist only in an accepted project agreement.
3. Website intellectual property
The Turn Byte name, branding, website design, text and original materials are owned by Turn Byte LLC or used with permission. Client and platform names, logos and screenshots remain the property of their respective owners. You may link to public pages and make ordinary browser copies, but may not reproduce or commercially exploit substantial website content without permission.
4. Third-party links
Links to client websites and third-party platforms are provided for convenience. Turn Byte does not control their availability, content, privacy or security and does not endorse every statement or service found there.
5. Business customers and authority
Business services are offered to businesses, charities, schools and other organisations, not to individuals acting primarily for personal, family or household purposes. A person accepting project terms confirms that they have authority to bind the client. If mandatory consumer law applies despite this clause, it is not excluded.
6. Orders, scope and priority
Each project is defined by an accepted proposal, order form, statement of work or similar document (an “Order”). The Order should state deliverables, assumptions, fees, timing and any support. If documents conflict, the following order applies unless the Order states otherwise: signed data-processing or confidentiality terms; the Order; these Business Service Terms; then other project material. A change to scope, dependencies or assumptions may require a written change order, revised fees or revised timing.
7. Client responsibilities
The client will provide timely access, decisions, content, credentials, test data and knowledgeable contacts reasonably needed for the work. The client is responsible for:
- the accuracy, legality and quality of client content, data and instructions;
- having all rights, notices, lawful bases and consents needed for Turn Byte to use client materials as instructed;
- its business rules, regulatory decisions, accounting and tax treatment, and final approval of outputs;
- protecting its accounts and credentials, maintaining appropriate internal access controls and promptly removing access no longer needed;
- testing deliverables against real requirements before production use and maintaining backups unless backup service is expressly included; and
- the acts of its users and compliance with the terms of third-party platforms it selects.
Turn Byte may rely on information and approvals supplied by the client and is not responsible for delay or error caused by incomplete, late or inaccurate client input.
8. Fees, taxes and suspension
Fees, expenses, currency, invoice schedule and payment dates are stated in the Order. Fees exclude taxes unless stated otherwise. The client is responsible for applicable sales, use, value-added and similar taxes other than taxes on Turn Byte’s net income. Turn Byte may pause affected work after reasonable written notice if an undisputed invoice is overdue, required client access is unavailable, or continued work would create a material security or legal risk.
9. Delivery and acceptance
The client will review each deliverable promptly and provide specific written notice of any material failure to meet the agreed acceptance criteria. Unless the Order states another period, a deliverable is accepted when the client approves it, uses it in production, or does not report a material nonconformity within ten business days after delivery. Turn Byte will use reasonable efforts to correct a timely reported, reproducible nonconformity within the agreed scope. New requirements and preference changes are change requests.
10. Third-party services
Projects may depend on hosting, payment, messaging, artificial-intelligence, ecommerce, accounting, CRM, app-store or other third-party services. Unless the Order says Turn Byte supplies a service as principal, the client contracts with that provider and is responsible for its account, charges and terms. Turn Byte is not responsible for a third party’s outage, price change, policy, security incident, discontinued feature or incompatible update, but will reasonably assist with an agreed workaround as billable work unless the problem was caused by Turn Byte’s breach.
11. Intellectual property
Each party retains its pre-existing materials, data, branding, know-how, methods and tools. The client grants Turn Byte a limited licence to use client materials only to provide the services. Unless an Order expressly assigns custom deliverables, Turn Byte retains ownership of the deliverables and, after full payment, grants the client a perpetual, worldwide, non-exclusive licence to use and modify them for the client’s internal business and customer-facing operations. Reusable code, libraries, templates, development tools, general skills and improvements remain Turn Byte property. Third-party and open-source components remain subject to their own licences.
12. Confidentiality
Each party will protect the other’s non-public information using reasonable care, use it only for the project and disclose it only to people who need it and are bound by confidentiality duties. This does not cover information that is public without breach, already lawfully known, independently developed, or lawfully received from another source. A party may disclose information when legally required after giving notice where permitted. On request or termination, each party will return or delete confidential information subject to legal retention, security backups and the data-processing terms.
13. Personal data
For client personal data processed to provide a project, the client acts as controller or business and Turn Byte acts as processor or service provider unless the project documents identify a different role. Turn Byte will process that data only for the agreed business purpose and documented lawful instructions; require confidentiality; use appropriate technical and organisational safeguards; impose equivalent obligations on approved subprocessors; provide reasonable assistance with rights requests, security incidents and compliance; and delete or return data at the end of service as agreed, unless law requires retention.
The client is responsible for deciding the purposes and essential means of processing and for the lawfulness, fairness, accuracy, notices, consents, retention instructions and responses to individuals. The client will not instruct Turn Byte to process data unlawfully and will not provide special-category, health, payment-card, children’s or other highly regulated data unless the Order expressly authorises it and states the required safeguards.
Where GDPR Article 28, U.S. state privacy law or another law requires additional contract content, the parties must complete a project-specific data-processing addendum. If an EEA transfer requires a safeguard, the parties will use an applicable lawful transfer mechanism, which may include the European Commission’s Standard Contractual Clauses. General commercial liability limits do not override rights or liabilities that applicable data-protection law or binding transfer clauses prohibit the parties from limiting.
14. Security
Turn Byte will use safeguards appropriate to the agreed service, information and reasonably foreseeable risk. The client acknowledges that no internet service or security measure eliminates all risk. The client must notify Turn Byte promptly of suspected compromise involving the project. Security obligations that exceed the agreed scope, including certifications, penetration tests, regulated hosting or continuous monitoring, require written agreement.
15. Limited warranty and disclaimers
Turn Byte warrants that it will perform professional services with reasonable skill and care. The client’s exclusive contractual remedy for breach of this warranty is re-performance of the affected service if the client gives reasonably detailed notice within thirty days after delivery; if re-performance is not commercially reasonable, Turn Byte may refund the fees paid for the affected service.
To the maximum extent permitted by law, all other warranties and conditions are disclaimed, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Deliverables are not legal, tax, medical, accounting or regulated-compliance advice. Turn Byte does not warrant uninterrupted or error-free operation, that every vulnerability will be prevented, or that estimates, automation, artificial-intelligence output, advertising, SEO or commercial outcomes will achieve a particular result.
16. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive or consequential loss, or for lost profit, revenue, goodwill, opportunity, anticipated savings or data, arising from the services, even if advised that the loss was possible.
To the maximum extent permitted by law, Turn Byte’s total aggregate liability arising out of an Order or related services will not exceed the fees paid or payable to Turn Byte under the affected Order during the twelve months before the event giving rise to the first claim. The exclusions and cap apply regardless of the legal theory and allocate risk reflected in the fees. They do not limit liability that cannot legally be limited, including liability for fraud or wilful misconduct and, where applicable, death or personal injury caused by negligence.
17. Client indemnity
To the maximum extent permitted by law, the client will defend, indemnify and hold harmless Turn Byte and its personnel from a third-party claim, regulatory demand, damage, penalty, cost or reasonable legal fee arising from client materials, client data, the client’s unlawful instructions, the client’s products or services, or the client’s breach of sections 7, 11 or 13, except to the extent caused by Turn Byte’s breach, negligence or wilful misconduct. Turn Byte will promptly notify the client and reasonably cooperate; the client may not settle a claim in a way that admits fault or imposes an obligation on Turn Byte without consent.
18. Termination
Either party may terminate an Order for a material breach not cured within thirty days after detailed written notice, or sooner if the breach cannot be cured. Either party may terminate immediately if the other becomes insolvent or if continuing would be unlawful. The client will pay for services performed, committed non-cancellable costs and accepted deliverables through termination. Sections intended by their nature to survive will survive, including payment, intellectual property, confidentiality, data protection, disclaimers, liability and dispute terms.
19. General
Neither party is liable for delay caused by events beyond its reasonable control, except payment obligations. Neither party may assign an Order without the other’s consent, except with a merger, reorganisation or sale of substantially all relevant assets, provided the assignee assumes the obligations. Turn Byte may use qualified subcontractors and remains responsible for their work to the extent required by the agreement. The parties are independent contractors; no partnership, employment, fiduciary or agency relationship is created. Notices relating to breach, termination or legal claims must be in writing to the contacts in the Order and are effective on confirmed delivery. Failure to enforce a term is not a waiver. If a term is unenforceable, it will be adjusted only as much as needed and the rest remains effective. An Order and incorporated documents are the entire agreement about their subject matter.
20. Governing law and disputes
Unless the Order states otherwise, Delaware law governs these Business Service Terms and the Order, without regard to conflict-of-law rules. The state and federal courts located in Delaware have exclusive jurisdiction, and each party consents to that forum. To the extent permitted by law, each party waives trial by jury. Mandatory law and any agreed data-transfer clauses control where they require a different result.
Contact and legal notice
Questions may be sent through the contact page. Formal correspondence may be sent to:
8 The Green #13626Dover, Delaware 19901
USA
These published terms are a general contract framework. A qualified lawyer should review them against Turn Byte’s actual insurance, tax treatment, client onboarding, security practices and project types before they are incorporated into client agreements.