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Conversation workspace
Multiple WhatsApp accounts, chat filters and conversation previews in one workspace.
← Business portfolio
AI & integrations / Custom platform
WhatsApp Hub
Make business conversations searchable.
wa.turn-byte.comDEVELOPMENT RECORDED
2026
Development recorded in the project repository. Earlier work may predate this history; this is not a confirmed launch date.PROJECT TYPE
AI & integrations
BUILT WITH
THE SCREENS BEHIND THE SYSTEM
5 screensInside WhatsApp Hub
Chats are one part of a wider operating platform. Explore the conversation workspace, archive search, health monitoring and integration surfaces using fictional preview data.
Conversation workspaceFull size ↗
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Inside a conversation
A familiar message view with replies, reactions, attachments, voice notes and calling routes.
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Archive search
Search across archived conversations, with an optional cited-answer mode when AI is configured.
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System health
Link state, delivery queues, downloaded files, history coverage and enrichment services in one operational view.
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API & webhooks
REST, MCP, scoped API keys and webhooks connect the archive to other business systems.
The problem
Business knowledge arrives as conversation fragments, voice notes, photographs and documents across multiple WhatsApp accounts. Archiving messages alone leaves much of that information unsearchable. Sharing it with a team also requires account boundaries and controlled access.
Cloud-connected and phone-linked accounts have different history and messaging capabilities. The system has to respect those differences instead of presenting every account as if it behaved identically.
The solution
WhatsApp Hub is a self-hosted communications platform: teams can connect multiple WhatsApp numbers, archive and continue conversations, search every chat and manage users, privacy and retention from one responsive workspace. Each account keeps its own data, members, API keys and integration settings.
Background workers transcribe voice notes, describe images, extract documents, create embeddings, summaries and cited answers, and deliver webhooks. REST, OpenAPI and MCP interfaces let other business systems reuse the archive. Hosted WhatsApp Business numbers and linked-device accounts keep their different capabilities and operational limits visible.
The decisions behind it
- Capture and interpretation
- Receiving a file and making its contents searchable are different jobs. A processing queue lets the archive grow without making every upload wait for interpretation.
- Account boundaries
- A user may belong to several accounts, but that does not make all account data one shared archive.
- Separate account workspaces
- Search across messages, voice notes and files
- API, webhooks and AI-assisted answers